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REPAIR KARTE VS ORDERRY

A Orderry alternative for small repair shops

Orderry is built for small service and repair businesses of many kinds, as an all-in-one platform with inventory, POS and AI tools. Repair Karte is a simpler, cheaper repair tracker for small shops of any trade. This page lists what each one does, including where Orderry does more, so you can decide which fits your shop.

Orderry information checked on its public website on 2026-10-10. Prices and features change; check their site before you decide.

Summary

Where Repair Karte is different

  • Free plan: Yes: up to 100 repairs a month, 1 login, no time limit, no card
  • Price for a 3-person shop: $25/month
  • Customer status page: Yes (All plans)
  • Mail-in repairs: Yes, from $25/month (Standard): request link, arrival check-in, payment and return tracking numbers; no shipping labels

Where Orderry does more

  • SMS: Yes, through your own SMS gateway account (Twilio and others)
  • WhatsApp: Yes, Business plan and up
  • Inventory with stock counts: Yes: warehouses, serial numbers, low-stock alerts
  • POS: Yes, web POS and a POS app
  • Card payments: Yes: Stripe (Startup and up), Square, SumUp, including terminals
  • Warranty tracking: Yes
  • Custom statuses: Yes
  • Multiple locations: Yes, paid per location
  • Staff roles, time clock, payroll: Yes: roles, clock in/out, payroll with commissions
  • QuickBooks / Xero: Yes, two-way sync
  • API / Zapier: Yes: API, webhooks, Zapier, Make
  • Phone apps: Yes
  • AI features: Yes (call transcription, suggested replies, photo recognition)
  • Track record: Established, with published reviews

Price for a shop like yours

The cheapest published plan that fits each shop size, per month in US dollars.

ShopOrderryRepair Karte
1 person, about 100 repairs a month$39/month (Hobby: 100 work orders per 30 days, 2 employees, no Stripe)$0 on Free (100 repairs a month, no automatic emails)
3 peopleFrom $69/month (Startup, 3 employees included)$25/month (Standard, up to 3 logins)
More people$6 to $19 a month per extra employee, depending on plan$49/month (Pro, unlimited logins)

The Free plan covers up to 100 repairs a month for 1 staff login, with no credit card, and stays free. Automatic email updates to customers start on Standard. Every new account gets all Pro features free for 30 days.

Orderry and Repair Karte, feature by feature

“Does more” says which side offers more on that line; “Similar” means both cover it. Repair Karte's side comes from our full list of what it does and doesn't do.

FeatureRepair KarteOrderryDoes more
Free planYes: up to 100 repairs a month, 1 login, no time limit, no cardNo free plan; 7-day trialRepair Karte
Price for a 3-person shop$25/monthFrom $69/monthRepair Karte
Customer status pageYes (All plans)Status widget for your website, lookup by phone number (Startup and up)Repair Karte
Online estimate approvalYes (All plans)Yes, with e-signatureSimilar
Automatic email updatesYes (Standard and up)YesSimilar
SMSPlanned (no date yet)Yes, through your own SMS gateway account (Twilio and others)Orderry
WhatsAppNoYes, Business plan and upOrderry
Mail-in repairsYes, from $25/month (Standard): request link, arrival check-in, payment and return tracking numbers; no shipping labelsNot listed as a feature on their site (a ShipStation integration is announced as coming soon)Repair Karte
Inventory with stock countsNoYes: warehouses, serial numbers, low-stock alertsOrderry
POSNoYes, web POS and a POS appOrderry
Card paymentsYes (Standard and up)Yes: Stripe (Startup and up), Square, SumUp, including terminalsOrderry
Warranty trackingNoYesOrderry
Custom statusesNoYesOrderry
Multiple locationsNoYes, paid per locationOrderry
Staff roles, time clock, payrollOwner and staff roles onlyYes: roles, clock in/out, payroll with commissionsOrderry
QuickBooks / XeroNoYes, two-way syncOrderry
API / ZapierNoYes: API, webhooks, Zapier, MakeOrderry
Phone appsNoYesOrderry
AI featuresNoYes (call transcription, suggested replies, photo recognition)Orderry
Follow-ups and reviewsAutomatic Google review request after pickup (Pro)Customer ratings and SMS/email campaignsSimilar
LanguagesEnglish, Japanese, Traditional ChineseEnglish and SpanishSimilar
SupportEmail and in-app chat with a person (no phone line)Automated chat on all plans; people and onboarding sessions on higher plansSimilar
Track recordNew: started in July 2026, run by one person in Kamakura, Japan. None yet on Capterra, G2 or TrustpilotEstablished, with published reviewsOrderry

Which to choose

Choose Orderry if

  • You want one platform for repairs, retail, stock, payroll and accounting
  • You need WhatsApp, SMS, a card terminal or an API today
  • You want phone apps and AI tools such as call transcription
  • You run several locations

Choose Repair Karte if

  • You handle about 100 repairs a month and want that free, with a status page and estimate approval for customers
  • You want a fixed price: $25 a month for up to 3 people, $49 for any number
  • You take repairs by mail
  • You want a simple repair record without setting up a full business platform

Repair Karte is also not a good fit for: manufacturers' service departments that need approval steps between departments; on-site and field service: dispatching technicians to customers' homes or businesses; shops whose main need is retail: product inventory, a register, and selling goods; shops that need their own custom repair statuses or a workflow designer; shops that need SMS, WhatsApp, a card terminal, or an accounting or API connection today; working without an internet connection.

Switching from Orderry

If you can export your work orders and customers to Excel or CSV, import them into Repair Karte on any plan. Repair Karte guesses each column from its heading and lets you correct it before anything is saved. Customers are not notified.

You can run both side by side while you decide: try Repair Karte on a few new repairs first. Try a practice shop without signing up, or start free.

Common questions

Orderry Hobby or Repair Karte Free: which is cheaper for 100 repairs a month?

On 2026-10-10, Orderry's Hobby plan was $39 a month for 100 work orders per 30 days. Repair Karte's Free plan is $0 for 100 repairs a month, with a status page and online estimate approval, but no automatic emails (those start on Standard at $25).

Does Repair Karte have inventory and POS like Orderry?

No. Repair Karte has parts notes per repair (needed, ordered, arrived) but no stock counts, and no retail POS. If you sell products, Orderry does more.

Can I import data from Orderry?

If you export your work orders and customers to Excel or CSV, you can import them on any plan. Repair Karte reads the column headings and shows a preview first.

Sources for Orderry (checked 2026-10-10): Orderry pricing, Orderry repair shop software, Orderry: Stripe payment link (Startup and up).

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