Repair shop guides
Practical guides for shops that take in repairs, useful whether you work on paper, in a spreadsheet or with repair software. Templates are free, with no sign-up.
GUIDEHow to choose repair shop software
The three kinds of software sold as "repair shop software", seven things to check before you sign up, how to test one real repair in a free trial, common mistakes, and a checklist.
GUIDESwitching repair software
Moving from paper, Excel or Google Sheets, or another repair system: what to bring over, how to prepare your spreadsheet, and a plan for the switchover day.
GUIDEStarting a mail-in repair service
Seven decisions to make first, what to put on your request page, the workflow from request to return shipment, message templates, and common mistakes.
GUIDERepair intake form template
What a repair intake form, claim ticket and work order are, the fields to include, a free printable form with a tear-off claim stub (US Letter), what to check at drop-off and pickup, and the fields people forget.
Comparing software? See honest comparisons and free repair shop software.