All-in-one repair shop management software, free to start

Any shop that takes in repairs: instruments, watches, jewelry, shoes, bags, bicycles, clothing alterations, phones, computers, cameras, appliances, furniture, eyewear, and more. Pick your industry during setup and the item list is ready to go.

Yes. The Free plan is $0 with no time limit and no credit card. It covers up to 100 repairs a month and 1 staff login, with repair records, customer history, printing (check-in tags, completion slips, estimates, invoices, receipts), a built-in POS with register close, payments received, inventory, ledger import, and on-site repairs. Automatic email updates to customers, mail-in repairs, card payments, and CSV export are on Standard and up, not on Free. Every new account also gets all Pro features free for the first 30 days.

Unless you choose a paid plan, the account switches to Free automatically and you are never charged. Your records and customers stay, and you keep working within the Free plan. Automatic customer updates stop.

Per shop. Standard $25/month or $250/year, Pro $49/month or $490/year (yearly saves 2 months), billed in US dollars with no tax added. Paid by credit card. (Shops in Japan and Taiwan are billed in yen.)

By email, on the Standard and Pro plans. Customers scan the QR code on their check-in tag and enter their email address once (or you add it at intake). Estimates and ready-for-pickup notices then go out automatically when you change the status, and customers approve estimates right from their phone. The Free plan does not send automatic updates.

No. It runs in a browser, so you can use the same data from a phone, iPad, or computer.

Yes, on every plan. Print a check-in tag when an item comes in, an estimate once the price is set, and a completion slip and invoice with the final amount and each tax when it goes back. A paid invoice is marked PAID and works as the receipt. Everything prints from a PDF, on Letter paper in the US and Canada and A4 elsewhere.

Yes, on every plan, including Free. Turn on "Use POS" in Settings > Payments & printing, and the ticket's pickup step becomes Check out: the balance is already filled in, you can add items sold with the repair, and split the payment across cash, card and other methods. Take cards on the terminal you already use and record them as Card. Retail-only sales, saved sales, returns, Cash in / out and Check / Close are on the same POS screen. To keep your register, leave POS off and nothing changes.

Yes. Start with your next intake; there is no need to migrate old slips. If you have an Excel/CSV ledger or an export from RepairDesk, RepairShopr, or a similar system, you can import it without retyping. Import works on every plan and sends nothing to customers.

Yes, on the Standard and Pro plans. Customers use your shop's request link to enter their address, item, and payment method. When the package arrives, press "Confirm arrival" and it becomes a record; the customer is then told it has arrived, how to pay, and the tracking number when you send it back.

Yes, on the Standard and Pro plans, for shops in the United States, Canada, Australia, the United Kingdom, Singapore, and Hong Kong. Register your shop with Stripe, and when a repair is done a "Pay by card" button appears on the customer's page so they can pay before pickup. Payments go straight to your own Stripe account in your local currency, and Stripe's standard fee applies. You can also record payments received and refund any amount.

Repair Karte works in English, Japanese and Traditional Chinese. Shops in the United States, Canada, the United Kingdom, Australia, Singapore, Hong Kong, Jordan, the Philippines, Greece, Ireland, Japan and Taiwan work in their local currency and time zone, and shops in any other country work in US dollars and choose their time zone from major cities worldwide. In the United States, Canada and other countries with local sales tax, you set your own rates, up to two (for example GST and PST). The status page and emails your customers get are in your shop's language. Repair shops in Canada, Mexico, the United Kingdom, the United States, Ireland, Greece, North Macedonia, Jordan, Bangladesh, Indonesia, the Philippines and Japan have signed up (as of October 2026).

Cancel anytime from the Plan & billing screen, by emailing info@repairkarte.com, or through the contact form. A paid plan runs to the end of the period you have paid for (no pro-rated refunds). When you cancel, we send you the data you have entered. On the Standard and Pro plans you can also export your records as CSV yourself at any time.