Intake, progress & customer management for repair shops

A record that truly
supports
the work of repair.

RepairKarte brings reception, progress tracking, customer updates, and checkout together in one cloud service built for repair shops. Isn’t it time to leave paper slips and verbal promises behind?

Born on the floor of an instrument-repair workshop. The Free plan needs no credit card and stays free forever, and every new account gets all Pro features free for 30 days.

RepairKarte repair record screen (iPad Pro)RepairKarte repair dashboard (MacBook Pro)Customer-facing repair status screen (iPhone 17)

Intake, progress, and customer records, in one repair management system.

RepairKarte is cloud-based repair management software for repair shops. Intake records, progress tracking, LINE and email notifications, estimate approvals, POS integration, and customer records, all in a browser. Instruments, watches, shoes, bags, bicycles, phones, cameras, appliances, clothing alterations: any shop that takes in repairs.

A repair record: intake number, customer, item, work, and due date on one screen

Repair intake & records

Item, symptoms, price, and due date on one record. No more rewriting slips or hunting for them.

The estimate as the customer sees it on their phone, with a one-tap approve button

Progress tracking & LINE updates

Change the status from received to estimate to in progress to done, and the customer is notified automatically. Fewer phone calls.

Customer list with name, phone, LINE link status, and visit count

Customer records & history

History is kept per phone number, so next time you can say “same symptom as last time.”

Making “repair and reuse”
an everyday choice.

Replace it when it breaks — that’s the norm today. Which is exactly why we believe there’s a special value in taking the time to repair something and keep using it for years.

A repaired tool finding its way back into its owner’s hands — that moment is our greatest joy.

RepairKarte grew out of a system built to be used in a real instrument-repair workshop — where every intake meant another paper slip, the phone kept ringing with the same questions, and progress was hard to convey. We believe that giving craftspeople an environment where they can focus on the repair itself is what sustains repair culture as a whole. That belief is why we built this service.

Our hope is simple: as RepairKarte spreads, a few more things in the world get repaired and kept in use.

Features refined on the workshop floor.

Not features dreamed up at a desk — only the ones that proved truly necessary in the daily life of a real repair shop.

And more

  • Email notifications for customers not on LINE
  • Automatic estimate reminders
  • Pickup appointments
  • Claim tags and completion slips (A4 / receipt printer)
  • Receipts with itemized details
  • Customer signature at intake
  • Parts management
  • Tax-inclusive / exclusive pricing
  • CSV export for accounting
  • Outsourced intake pages for partner shops
  • Repair-center integration for multi-shop shipping
  • Industry presets and a guided setup

Getting started is surprisingly simple.

No special equipment, no installation. If you have a browser, you can start today.

Create a free account

Sign up with just an email address and start exploring the dashboard right away.

Set up your shop

Configure your shop name, repair item types, and price items to fit your business.

Connect your LINE account

Just link your existing LINE Official Account — our guide walks you through every step.

Start taking repairs

From the day you log your first repair, progress updates are already automatic.

Three plans, paced to your shop.

Start free. Every new account gets all Pro features for 30 days. Change plans anytime as your shop grows.

Free

For those who want
to try the feel first

¥0 /mo

Free forever · no credit card

  • Reception & records (up to 100/mo)
  • Customer management & history
  • Claim tag printing
  • Parts management
  • LINE & email (updates & approvals)
  • Automatic estimate reminders
  • CSV export
  • POS barcode
  • Sales dashboard
  • Pickup appointments
  • Automatic review requests
  • Priority support
  • 1 staff member
Start free

Pro

For shops that want checkout,
sales & marketing handled

¥5,980 /mo (tax incl.)

Per shop · ¥59,800/yr (save 2 months)

  • Reception & records (unlimited)
  • Customer management & history
  • Claim tag printing
  • Parts management
  • LINE & email (updates & approvals)
  • Automatic estimate reminders
  • CSV export
  • POS barcode
  • Sales dashboard
  • Pickup appointments
  • Automatic review requests
  • Priority support
  • Unlimited staff
Start with Pro
Free¥0
BestStan-
dard
¥2,980
Pro¥5,980
Reception & records
100/mo
Unltd
Unltd
Customers & history
Claim tag printing
Parts management
LINE & email
Auto estimate reminders
CSV export
POS barcode
Sales dashboard
Pickup appointments
Auto review requests
Priority support
Staff
1
3
Unltd

Every new account gets all Pro features free for 30 days (after which it switches automatically to Free — no charges).
Change plans anytime; your records and customer data carry over untouched. Annual billing (save 2 months) is available too.

Frequently asked questions

What kinds of repair businesses can use it?

Any shop that takes in repairs: instruments, watches, jewelry, shoes, bags, bicycles, clothing alterations, phones, computers, cameras, appliances, furniture, eyewear, and more. Pick your industry during setup and the item list is ready to go.

Is there a free plan?

Yes. The Free plan covers up to 100 repairs a month, needs no credit card, and stays free. Every new account also gets all Pro features for the first 30 days.

Do I need a LINE Official Account?

No. Customers who are not connected on LINE receive updates by email. You can add a LINE Official Account later, and a step-by-step guide walks you through it.

Do I need to install anything?

No. It runs in a browser, so you can use the same data from a phone, iPad, or computer.

Does it work with my POS?

The final repair charge becomes a barcode you scan at any POS that reads barcodes. Receipt printers (mPOP) are supported for claim tags too.

Can I switch from paper slips?

Start with your next intake. There is no need to migrate old slips, and every record can be exported as CSV at any time.

Focus on fixing.

Leave the paperwork to RepairKarte and stay in your workshop chair.
Questions or a demo request? Reach out anytime.

Try it freeTry it for a minute, no sign-up