Estimate approvals, progress checks, and ready-for-pickup notices — all sent by email automatically. Customers just scan the QR code on their check-in tag and enter their email, and you get far fewer "is it ready yet?" calls.
Available on: Standard / ProNot on the Free plan (available on Standard and Pro). Every new account gets all Pro features free for 30 days. Compare plans →
Just advance the status, and a notice goes out to the customer by email automatically.
Customers review the estimate on their screen and approve or cancel on the spot.
Via the QR code on their check-in tag or the link in each email, customers can check on their repair anytime, by themselves.
No. Automatic email updates are part of the Standard and Pro plans. Every new account gets all Pro features free for 30 days, so you can try them without a credit card. If the account goes back to Free after the trial, automatic updates stop.
Nothing to install. They scan the QR code on their check-in tag and enter their email address once, or you add it at check-in. After that, updates arrive by email with your shop's name as the sender.
For in-store repairs, twice: when you move a repair to "Estimated (Awaiting reply)" and to "Work done". Reminders you switch on (estimates and pickup), review requests (Pro), and mail-in arrival and shipping notices are sent as well.
The Free plan covers up to 100 repairs a month for 1 staff login, with no credit card, and stays free. Automatic email updates to customers start on Standard. Every new account gets all Pro features free for 30 days.
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