← Back to integrations

Mailchimp IntegrationYour customer list, synced to Mailchimp.

Customers with an email address are added to your Mailchimp audience automatically. Split them across lists by item type or repair tag, and see who has unsubscribed right in your customer list. No more exporting and re-importing spreadsheets.

Available on: Standard / Pro

Not on the Free plan (available on Standard and Pro). Every new account gets all Pro features free for 30 days. Compare plans →

Mailchimp Integration screen

Sound familiar?

Every newsletter starts with exporting customer emails and importing them again
You want to email just your guitar customers, but splitting the list is a chore
You can't tell who unsubscribed, so you end up recommending the newsletter to them again

Here's how Repair Karte helps.

1

Added to your audience automatically

Customers with an email address are added to your Mailchimp audience about every 15 minutes, and your existing customers are sent when you save the settings. Only names and email addresses are sent.

2

Different customers for each list

Choose Multiple lists and add rows of List | Tag type | Tags to send guitar customers to one list and regulars to another. Item types and repair tags can also be added as Mailchimp tags.

3

Subscribed or unsubscribed, in your customer list

Repair Karte checks Mailchimp about every hour and shows Subscribed, Pending or Unsubscribed in the Mailchimp column of your customer list and on each customer's page.

Subscribed or unsubscribed, in your customer list screen

FAQ

What is sent to Mailchimp?

Customer names and email addresses. If you choose, item types and repair tag names are added as Mailchimp tags. Phone numbers and repair details are not sent.

Do customers get a confirmation email?

By default customers are subscribed directly, with no confirmation email. If you choose to send a confirmation email, Mailchimp emails the customer first and they're subscribed once they confirm.

What happens when a customer unsubscribes?

Within about an hour they show as Unsubscribed in your customer list and on their customer page. Repair Karte never overwrites people already in Mailchimp, so unsubscribed customers stay unsubscribed. Estimates and completion notices are still sent as usual.

What do I need to get started?

A Standard or Pro plan and a Mailchimp account. Paste the API key you create in Mailchimp into Settings > Integrations > Mailchimp, choose your lists, and save. Mailchimp's own pricing depends on your Mailchimp plan.

Explore the other features

Start free, and see how it feels.

The Free plan covers up to 100 repairs a month for 1 staff login, with no credit card, and stays free. Automatic email updates to customers start on Standard. Every new account gets all Pro features free for 30 days.