A RepairShopr alternative for small repair shops
RepairShopr is built for computer and phone repair shops and IT service businesses, with a strong IT/MSP side. Repair Karte is a simpler, cheaper repair tracker for small shops of any trade. This page lists what each one does, including where RepairShopr does more, so you can decide which fits your shop.
Summary
Where Repair Karte is different
- Free plan: Yes: up to 100 repairs a month, 1 login, no time limit, no card
- Price for a 3-person shop: $25/month
- Monthly ticket limit: 100 a month on Free, unlimited on paid plans
Where RepairShopr does more
- SMS: Yes, with monthly SMS credits included by plan
- Mail-in repairs: Yes, with ShipStation and ShipRush
- Inventory with stock counts: Yes
- Purchase orders and suppliers: Yes
- POS and cash register: Yes
- Card payments: Yes: Stripe, PayPal, Square and others, including card readers
- Warranty tracking: Yes
- Custom statuses and fields: Yes
- Multiple locations: Yes, Big Chain plan
- Time clock: Yes, with a job timer
- QuickBooks / Xero: Yes
- API / Zapier: Yes
- Phone apps: Yes (RepairShopr Lite+ for field work)
- Support: Phone and knowledge base
- Track record: Established for years, with many published reviews
Price for a shop like yours
The cheapest published plan that fits each shop size, per month in US dollars.
| Shop | RepairShopr | Repair Karte |
|---|---|---|
| 1 person | $59.99/month billed yearly, or $69.99 monthly (Starter: 1 user, 75 tickets and invoices a month) | $0 on Free, or $25/month on Standard for email updates |
| 3 people | $129.99/month billed yearly, or $139.99 monthly (Repair Shop, up to 10 users) | $25/month (Standard, up to 3 logins) |
| Several locations | $139.99/month billed yearly (Big Chain) | No multi-location plan; each location is its own shop account |
The Free plan covers up to 100 repairs a month for 1 staff login, with no credit card, and stays free. Automatic email updates to customers start on Standard. Every new account gets all Pro features free for 30 days.
RepairShopr and Repair Karte, feature by feature
“Does more” says which side offers more on that line; “Similar” means both cover it. Repair Karte's side comes from our full list of what it does and doesn't do.
| Feature | Repair Karte | RepairShopr | Does more |
|---|---|---|---|
| Free plan | Yes: up to 100 repairs a month, 1 login, no time limit, no card | No free plan; 30-day free trial | Repair Karte |
| Price for a 3-person shop | $25/month | $129.99/month billed yearly | Repair Karte |
| Monthly ticket limit | 100 a month on Free, unlimited on paid plans | 75 tickets and invoices a month on Starter, unlimited above | Repair Karte |
| Customer status page | Yes (All plans) | Yes (customer portal by login or email link) | Similar |
| Online estimate approval | Yes (All plans) | Yes (approve or decline from an email) | Similar |
| Automatic email updates | Yes (Standard and up) | Yes | Similar |
| SMS | Planned (no date yet) | Yes, with monthly SMS credits included by plan | RepairShopr |
| Mail-in repairs | Yes, from $25/month (Standard): request link, arrival check-in, payment and return tracking numbers; no shipping labels | Yes, with ShipStation and ShipRush | RepairShopr |
| Inspection checklists | Yes (All plans) | Yes (ticket worksheets) | Similar |
| Inventory with stock counts | No | Yes | RepairShopr |
| Purchase orders and suppliers | No | Yes | RepairShopr |
| POS and cash register | No | Yes | RepairShopr |
| Card payments | Yes (Standard and up) | Yes: Stripe, PayPal, Square and others, including card readers | RepairShopr |
| Warranty tracking | No | Yes | RepairShopr |
| Custom statuses and fields | No | Yes | RepairShopr |
| Multiple locations | No | Yes, Big Chain plan | RepairShopr |
| Time clock | No | Yes, with a job timer | RepairShopr |
| QuickBooks / Xero | No | Yes | RepairShopr |
| API / Zapier | No | Yes | RepairShopr |
| Phone apps | No | Yes (RepairShopr Lite+ for field work) | RepairShopr |
| Follow-ups and reviews | Automatic Google review request after pickup (Pro) | Automated follow-up and marketing emails (Marketr) | Similar |
| Switching in | Import Excel/CSV or RepairShopr exports yourself, all plans | CSV import | Similar |
| Support | Email and in-app chat with a person (no phone line) | Phone and knowledge base | RepairShopr |
| Track record | New: started in July 2026, run by one person in Kamakura, Japan. None yet on Capterra, G2 or Trustpilot | Established for years, with many published reviews | RepairShopr |
Which to choose
Choose RepairShopr if
- You run an IT service or managed-services business alongside repairs
- You need POS, inventory, SMS, QuickBooks or Xero, or an API today
- You run several locations from one account
- You print shipping labels for mail-in repairs from the repair system
Choose Repair Karte if
- You want a free plan with 100 repairs a month instead of a trial
- You have 2 or 3 people and want to pay $25 a month instead of the per-team price
- You repair things other than computers and phones and want a simple record per repair with a status page for customers
- You take repairs by mail and want that from $25 a month, without a separate shipping tool
Repair Karte is also not a good fit for: manufacturers' service departments that need approval steps between departments; on-site and field service: dispatching technicians to customers' homes or businesses; shops whose main need is retail: product inventory, a register, and selling goods; shops that need their own custom repair statuses or a workflow designer; shops that need SMS, WhatsApp, a card terminal, or an accounting or API connection today; working without an internet connection.
Switching from RepairShopr
Export your tickets and customers from RepairShopr as CSV, and import both files into Repair Karte on any plan. Repair Karte matches the columns by their names, shows a preview, skips rows it already has, and does not message your customers. Up to 2,000 rows at a time.
You can run both side by side while you decide: try Repair Karte on a few new repairs first. Try a practice shop without signing up, or start free.
Common questions
What is a cheaper alternative to RepairShopr?
On 2026-10-10, RepairShopr's public pricing started at $59.99 a month billed yearly for 1 user and 75 tickets a month. Repair Karte is free for up to 100 repairs a month, and $25 a month for up to 3 people with unlimited repairs. It does less: there is no POS, inventory, SMS or accounting sync.
Can I import my RepairShopr data?
Yes. Export tickets and customers from RepairShopr and import both files on any plan, including Free. Customers are not notified.
Does Repair Karte have a customer portal like RepairShopr?
Every repair has a status page with no customer login, on every plan including Free: customers see progress and approve the estimate there, and on Standard and Pro they can also pay by card. On Free you share the link yourself; from Standard the claim tag carries a QR code to it and updates are emailed.
Sources for RepairShopr (checked 2026-10-10): RepairShopr pricing, RepairShopr features, RepairShopr mail-in repair.
RepairShopr is a trademark of its owner. Repair Karte is not affiliated with or endorsed by RepairShopr. If anything about RepairShopr on this page is out of date, email info@repairkarte.com and we will correct it.
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