Chapter 18
Getting started guide (practice shop)
Learning by trying it out#
Press "View the guide" under "Getting started guide" in Settings to enter a practice-only shop set up in the same language and region as your shop (it takes about 3 minutes), where Rikarte (your guide) walks you step by step through check-in, estimates (including adding an item from your stock), work done, pickup appointments and pickup, and finally shows the item from the estimate going down in "Items & stock" and being marked "Needs ordering". Go ahead and actually try check-ins and status changes. Your shop's data won't change, and not a single message is sent to customers. You can also show it to new staff from this screen.
If on-site repair is turned on for your shop, "View the on-site repair guide" appears next to it (about 2 minutes). It starts on the On-site page and goes through one full job: scheduling a visit from a customer's call, checking in when you arrive, getting the estimate approved and signed, and marking it done and handed over on the spot. If you chose "On-site" in the setup wizard, you can also open it from the screen at the end of setup.
To finish, press the last button or "Back to my shop" in the bar at the bottom of the screen. The practice shop is reset to its starting state. If all practice shops are in use, please wait a little and try again.
Can't find what you need?
Send us your question through the contact form or by email. If you already use Repair Karte, you can also ask from the chat button at the bottom right of the app.