Chapter 11
Notifications
Reading the Notifications screen#
"Notifications" in the side menu shows the number of unread items in a red badge. The screen is split into two tabs.
- Customer actions
- These arrive when customers do something on the status page: approving or canceling an estimate, confirming pickup readiness, booking, changing or canceling a pickup appointment, card payments and payment disputes, mail-in repair requests and payment notices, requests from partners, and so on. Tap a row to open that ticket and mark it as read (mail-in repair requests open the "Mail-in requests" screen instead, and requests from partners are just marked as read). There's also "Mark all as read". The latest 100 items are shown
- Updates
- News about Repair Karte changes and new features. They're marked as read when you open the tab
You can see here when a customer has approved or confirmed something, without waiting for a phone call. We recommend checking it first thing in the morning along with the repair list.
Can't find what you need?
Send us your question through the contact form or by email. If you already use Repair Karte, you can also ask from the chat button at the bottom right of the app.